Mortgage Fulfillment Solution Architect

Location: Maitland, Florida


Position Overview:

Solution Architecture professionals translate client requirements into solutions that will create value for Digital Risk and our clients. The Solution Architect (SA) plays a critical role that interprets and translates client requirements into a solution that can be configured from a standard set of offerings, and is client-facing when needed. The SA operates as a single point of contact or as part of a team accountable to the Deal Solution Design, Deal Closure and the transition to the delivery organization(s), in partnership with Go to Market (Sales and Client Services).


Essential Job Functions:

  • Single point of contact accountabilities for Fulfillment solution design
  • Manages all operating groups and functional owner relationships for the designated solution, partners with GTM to interface with senior client buyer(s)
  • Drives the necessary sign-off of the solution with proper input from the operating groups on client business objectives, industry, risk assessment, budget and preferences
  • Collaborates with the operating groups to provide input to terms and conditions and in some cases accountable for specific contractual terms and conditions
  • Identifies leadership contacts for service transition and operations and ensuring appropriate solution plan transition for closed deals
  • Interfaces with the delivery organization/s to ensure effective transition, shape services, collaborate on clear solution assumptions, determine appropriate service delivery locations and related cost to deliver
  • Orchestrates the action points coming out of the opportunity quality assurance process
  • Solution planning and deal shaping for qualified deals
  • Understands and translates buyer requirements into a standard solution offering deal approach, solution plan, proposal and cost estimate leveraging standard process methods, deliverables and the right collection of offerings
  • Partners with Bid Management to prepare the BD spend estimate, schedule, work plan, resource/sourcing plan
  • Understands and clearly defines the input required to create cost estimates; preparing the cost model estimates working with delivery organization(s), solution(if applicable) and to deliver the defined scope of services
  • Collaborates with key member of the sales team to represent the solution offering to the client buyer and other internal Digital Risk groups
  • Aligns final solution architecture (including statement of work, schedules and other contractual documents) with final terms and conditions
  • Coordinates all Solution activities with Sales and Bid Management as well as follow internal governance guidelines




  • Minimum of 8 years’ experience in outsourcing/professional services
  • Minimum of 6 years’ experience in Financial Services/Core Banking and Mortgage Outsourcing
  • Minimum of 4 years’ experience with outsourcing, Solution Planning/Deal Shaping, with experience in onshore, offshore, and dual shore solution design
  • Minimum of 3 years of experience in business development, sales strategy, and/or proposal development roles
  • Bachelor’s degree Preferred Skills:
    • Experience in business development, sales strategy, and/or proposal development roles
    • Experience with outsourcing, Solution Planning/Deal Shaping
    • Value proposition development
    • Deal shaping
    • Solution planning for outsourcing methodology
    • Solution pursuit management
    • Win strategy development
    • Service transition approach development
    • Solution realization approach development
    • Off-shore development and/or maintenance
    • Global sourcing models
    • Program/project management
    • Quality and continuous improvement models Professional Skill Requirements
    • High performing, energetic
    • Strong communication, facilitation, relationship-building, and negotiation skills
    • High level of professionalism and confidence

Additional Information

Digital Risk is an Equal Employment Opportunity/Affirmative Action Employer and maintains a Drug-Free Workplace.

NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization

Comments are closed.