Business Analyst

Location: Lake Mary, Florida


Position Overview:

This job will involve data analysis, data consolidation and overall responsibility for the quality of results posted to client sites by creating and executing review of reports prior to sending to the Clients, utilizing various methods, including ‘sanity checks’ (logical quality control checks of data) for all scopes in Due Diligence

A successful Business Analyst at Digital Risk is not solely responsible for quality control but a technically capable report designer with a strong understanding of the business needs that drive our reporting requirements and the ability to organize and categorize disparate information data sets into meaningful management views. Data analysis, reporting presentation and operational implementation experience within the mortgage environment is preferred.               


Essential Duties:

  • Design, develop, test, train, and rollout reporting in various formats with minimal supervision
  • Act as SME with NCSI in defining reporting requirements for new scopes, as requested
  • Deliver reporting solutions for special projects and ad-hoc requests to internal business partners
  • Possess a proven ability to identify and troubleshoot data quality issues, and recognize incongruent data prior to       report publication
  • Insure data quality through development and testing best practice.
  • Initiate immediate resolution to incidents and follow-up to ensure completion of tasks needed to resolve problems
  • Assist in identifying solutions to request or problems
  • Translate concepts into practice-use creativity and past experience to apply solutions to current situation
  • Assist in assessing and interpreting customer needs and requirements
  • Continue to find new and exciting ways to present information such that it can be acted upon within the operational teams
  • Provide explanations and information to others on difficult issues

Be proficient in reviewing existing reports and able to trouble-shoot issues preventing data assimilation or aggregation in the correct fashion

Have above average organizational skills to ensure all deadlines are met for all the business leaders in the LOB



  • 2-4 years of reporting and analytic experience in a similar role in a mortgage banking firm
  • Proficiency with MS Excel (PowerPivot, Pivot tables, macros, VBA, Formulas) and MS Access (tables, queries, macros)
  • Solid analytical and problem solving skills paired with strong attention to detail
  • Self-learner with a high degree of professionalism
  • Strong time management skills, ability to work independently in a fast paced environment where demands change frequently and spontaneously depending on client demands
  • Solid problem solving skills and ability to logically analyze technical processes
  • Demonstrated successes within a project based work environment, agility is imperative
  • Effective written and verbal communications skills
  • Ability and desire to learn new report display technologies


Other Skills/Abilities:

  • Software Design, Software Documentation, Software Development Process, Software Requirements, Software Maintenance, Process Improvement skills
  • Excellent written and verbal communication skills
  • Diverse thinker with superb listening skills
  • Collaborative problem solver and team participant


Additional Information

Digital Risk is an Equal Employment Opportunity/Affirmative Action Employer and maintains a Drug-Free Workplace.

NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization


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